Bought 2 pillowcases in white for Christmas presents. My son and fiancé say they have never slept so well. I plan to treat myself to one based on their recommendation.

Recently ordered 2 pillowcases (not my first order from Calidad) and very happy with the product. When my order arrived only 1 pillowcase was present. I contacted Calidad that evening and by the next day they had responded with an apology and a confirmation that the missing item had been sent out as a next day delivery. The next day I received my missing item as promised. It is unfortunate when there is a mix-up in the order, but these things happen. The important things is, unlike many other businesses that make excuses about these things, Calidad just dealt with the issue as efficiently as possible and I feel that this needs to be recognised as not many companies have this level of customer consideration. Just to add, this was over the busiest Christmas period, and no excuses were made about this.... or being extra busy, or staff shortages or pandemic or the many other excuses others give. Top level service.